[WEBINAR] Consumer Engagement for the Modern Utility: Using Data to Build Trust

Date: October 12, 2017
Time:1:00 PM EDT
Price: FREE

Webinar Registration

Today’s consumers are very different from those of years ago and their interests, expectations, and interaction styles are changing. As modern utilities evolve, they’ll need to build rapport and create a trusted energy advisor status with their customers. Data can play a key role in utilities’ ability to build trust as well as help them be proactive in staying ahead of customer needs. What do utilities need to know about their digital strategy, improving customer engagement, and giving customers the information and services they value? This webinar will discuss:

• Utility strategies for leveraging new technologies to enhance consumer engagement
• Challenges and benefits of leveraging data for consumer engagement
• Real world examples and use cases of new technologies and approaches to engaging customers

Webinar Thought Leaders


Leesa Lee

Vice President, Marketing


Joe Cunningham

Data Science & Market Analytics Executive
Duke Energy


Erin Hardick

Research Analyst