The Entrepreneurial Utility: Opportunities for Adaptive Approaches to Customer Program Testing

Nearly every utility is certainly past the startup phase, but that shouldn’t preclude them from an entrepreneurial mindset—particularly when it comes to customer programs. Utility…


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Cybersecurity for Utilities and Critical Infrastructure: Part 2

As utilities deploy technologies to increase the connectedness of the electric grid and critical infrastructure, the grid becomes more vulnerable to attack...


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Cybersecurity for Utilities & Critical Infrastructure: Part 1

As utilities deploy technologies to increase the connectedness of the electric grid and critical infrastructure, the grid becomes more vulnerable to attack. In 2017, 600 utility…


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Utility Innovation Blueprint: How to manage the challenge of dual transformation

Massive disruption is happening in the utility industry. Distributed energy resources, IoT, big data, increasing customer expectations, and changing regulations are signaling…


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Consumer Engagement for the Modern Utility: Using Data to Build Trust

Today’s consumers are very different from those of years ago and their interests, expectations, and interaction styles are changing...


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Empowering Customers in the Connected Home Era

Along with the driving forces of evolving regulations, distributed energy resources, and business model change, energy consumers are influencing change in energy as we know it....


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Beyond Electrons: How utilities are navigating the evolving energy landscape

Traditionally, customers only expected their electric utility to keep the lights on. But technology advances and new customer demands are causing significant changes in the…


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Defending Against the Storm: Embracing Advanced Analytics and Machine Learning for Utility Outage Prediction

The ability to access timely information prior to a storm about the incoming is available today. What is not always available in a meaningful, easy-to-use manner is the connection…


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Fourth Annual Municipal Utility Outlook

Sensus, a Xylem brand, released with Zpryme and the Municipal Smart Grid Summit (MSGS) the results of a smart-grid survey focused on the innovation efforts of 70 U.S. municipal…


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